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RCCL Chairman Fain Offers Assurances in New Video

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Royal Caribbean Cruises Ltd. Chairman and CEO Richard Fain released his third video to assure travel advisors and the industry that this situation will pass.

Fain said he shot the 5-minute video with his iPhone on a tripod while working from home. He acknowledged that the situation was “truly serious” and that travel agents are worried about their businesses.

“It’s just unimaginably difficult today, and we know it,” he said. “We also came to work in January ready for a truly gangbuster year. And look where we are today. But even against a very serious backdrop, the work goes on here at Royal Caribbean. This is our second week working from home since we closed our offices.”

The first order of business is keeping employees and guests safe and healthy, he said.

“But you should also know that we’re putting just as much effort and just as much focus into making sure that from the day we begin sailing again—and it won’t be that long before we do—we’re able to offer our guests safe, healthy and enjoyable cruises from Day One.”

Better days are ahead, Fain said.

“Weeks of social distancing are creating the need for togetherness. Making memories and great vacations will be in huge demand when the current situation passes,” he said. “We have teams planning our return to market as we speak, and we also have teams studying to make sure that our health and sanitation procedures are best in class.”

When pent-up demand surges, people will need the facts and expertise travel agents provide, he said, urging advisors to prepare. “Better days may seem far away right now but they’re coming sooner than you think, and we look forward to getting back alongside you as we build our business back together,” he concluded. “Thanks everyone and wash your hands.”

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Cruises

Coral Princess Docks in Miami with Two Dead, Others Ill

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Princess Cruises’ Coral Princess has finally docked in Miami after having been denied permission to disembark its passengers at ports in multiple countries, although no one aboard had actually tested positive for COVID-19 until this week. Onboard medical staff noticed a higher-than-usual number of ship’s occupants coming down with flu-like over a week ago and, starting March 30, guests were asked to stay in their rooms.

CNN reported that the ship arrives with two dead and several others sick with the novel coronavirus. While it’s unclear exactly how many of Coral Princess’ 1,000-plus passengers and 878 crew will be cleared to disembark in Miami, Miami Dade Mayor Carlos Gimenez told CNN that the most seriously ill will be transported off the ship first, bound for local hospitals. Two guests, in particular, who require immediate medical attention were to be taken to Miami’s Larkin Community Hospital, said the mayor.

Gimenez also explained that about fifteen coronavirus-positive passengers who don’t need immediate hospitalization will remain aboard to receive care in the ship’s medical ward until they are cleared the U.S. Centers of Disease Control and Prevention.

Reportedly, those passengers who are deemed fit to fly home will begin disembarking tomorrow, although the process, Princess Cruises said, “is expected to take several days, due to limited flight availability,” Mayor Gimenez disclosed that over 990 passengers and 840 crew members have thus far been deemed fit for travel.

The Coral Princess was about halfway through its itinerary when, on March 12, Princess Cruises announced that it would end underway voyages as soon as possible as worldwide concern grew regarding the spread of COVID-19. The cruise, which departed from Chile on March 5 and was scheduled to finish March 19 in Argentina, lasted more than two weeks longer than originally planned.

The vessel tried to disembark on March 19 in Buenos Aires as originally scheduled, as many passengers had air travel booked home from that point. When it did dock, the government would only allow Argentine passport holders and others who had confirmed same-day flights off the ship. The Argentine government warned that, if the Coral Princess did not cast off again that same night, it would be required to remain there indefinitely with no passengers disembarking.

The Coral Princess afterward appealed to authorities in Uruguay, where it was able to resupply, and in Brazil, but was denied disembarkation by both. Heading towards Florida, the ship picked up supplies once more in Barbados before finally finding safe harbor in Miami.

This post was published by our news partner: TravelPulse.com | Article Source

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