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Passengers Get Free Cruise After Carnival Cruise Ship Cancels Port

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Carnival Cruise Line is giving customers a full refund after their sailing from New York City to Bermuda never reached the island.

According to CruiseRadio.net, Carnival Sunrise was scheduled to sail to Kings Wharf in Bermuda for a couple of days but the weather had other ideas. The ship was first diverted to Charleston, South Carolina with the cruise line hoping for better luck on its second try.

However, problematic weather conditions again prevented the ship from docking, forcing passengers to return to New York without experiencing Bermuda.

“I am so sorry this happened because I know how much you were looking forward to seeing Bermuda,” Carnival Brand Ambassador John Heald wrote in a response to a dissatisfied passenger on Facebook. “Sadly, the weather did not improve. I hope the 100 percent future [cruise credit] we have given you will enable you to come back soon and see Bermuda. Thanks so much for your understanding and I hope we will see you soon.”

Last month, Royal Caribbean’s Grandeur of the Seas was forced to return to port in Baltimore due to a mechanical issue. In that instance, passengers were refunded and also given a free future cruise.

This post was published by our news partner: TravelPulse.com | Article Source |

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Cruises

Passengers Being Evacuated as Zaandam, Rotterdam Finally Dock

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For the first time in almost a month, passengers aboard an illness-stricken Holland America ship put their feet on dry land this morning.

The Zaandam, with four dead aboard, nine confirmed coronavirus cases and 200 more that are sick, finally docked in Fort Lauderdale overnight after an arduous, frustrating journey in which the boat was turned away from a half-dozen ports on its South American itinerary.

Florida Gov. Ron DeSantis finally relented and allowed the Zaandam – as well as its sister ship, the Rotterdam, which took on some of the Zaandam’s healthy passengers – to dock at Port Everglades late Thursday night.

According to the Associated Press, 14 critically ill people were removed from the Zaandam first and taken to Florida hospitals, followed by Florida residents and other passengers. Buses were taking people healthy enough to travel directly to the airport and directly to chartered flights, avoiding the terminal.

“This is a humanitarian situation, and the County Commission’s top priority is protecting our 1.9 million residents while providing a contained disembarkation option for people on board who need to get safely home,” Broward County Mayor Dale Holness said in a statement late Thursday.

Holland America initially said 45 people who were mildly ill would stay onboard the Zaandam until they recovered, but the docking plan released later Thursday indicated that 26 passengers and 50 crew members were ill. Two of the four dead had COVID-19.

Carnival Corp., which owns the Holland America Line, said the Coral Princess – its last ship carrying passengers to a U.S. port since the pandemic was declared – will arrive on Saturday with more than 1,000 passengers who have been isolating in their cabins, including 12 confirmed cases of the coronavirus.

This post was published by our news partner: TravelPulse.com | Article Source

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