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Passengers Get Free Cruise After Carnival Cruise Ship Cancels Port

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Carnival Cruise Line is giving customers a full refund after their sailing from New York City to Bermuda never reached the island.

According to CruiseRadio.net, Carnival Sunrise was scheduled to sail to Kings Wharf in Bermuda for a couple of days but the weather had other ideas. The ship was first diverted to Charleston, South Carolina with the cruise line hoping for better luck on its second try.

However, problematic weather conditions again prevented the ship from docking, forcing passengers to return to New York without experiencing Bermuda.

“I am so sorry this happened because I know how much you were looking forward to seeing Bermuda,” Carnival Brand Ambassador John Heald wrote in a response to a dissatisfied passenger on Facebook. “Sadly, the weather did not improve. I hope the 100 percent future [cruise credit] we have given you will enable you to come back soon and see Bermuda. Thanks so much for your understanding and I hope we will see you soon.”

Last month, Royal Caribbean’s Grandeur of the Seas was forced to return to port in Baltimore due to a mechanical issue. In that instance, passengers were refunded and also given a free future cruise.

This post was published by our news partner: TravelPulse.com | Article Source |

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Cruises

SeaDream Yacht Club to Resume Sailing in Norway on June 20

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SeaDream Yacht Club, which paused operations in March, plans to start sailing again June 20 in Norway.

The nine new Norwegian voyages on SeaDream I through September include destinations hand-picked by SeaDream’s Norwegian founder and owner, Atle Brynestad.

The Norway program includes seven-day voyages between Oslo and Bergen and a 12-day voyage from Oslo to Tromsø and back – with three days in Lofoten, one of Norway’s premier destinations. SeaDream will offer new Yachting Land Adventures so guests can fully experience each port.

As the Covid-19 pandemic developed, SeaDream was able to avoid contamination but decided to pause operations because of the resulting travel restrictions. The yachts moved to Lisbon where the crew chose to stay on board and have been kept busy doing maintenance and upgrades.

They’re also having some fun – a basketball hoop was installed on the pool deck – and keeping calm and in shape with yoga and other activities. The chefs are designing new dishes, and the deck crew has painted, replaced the teak deck, and performed other maintenance tasks.

SeaDream continues to closely monitor the global health and travel restrictions and can adapt itineraries as needed.

“It has been very apparent from our frequent video calls with the onboard teams that without our guests, the yachts are simply not the same and that the crew genuinely miss serving our loyal guests,” said SeaDream’s Andreas Brynestad.

While SeaDream usually operates in the Caribbean and Mediterranean, the yachts have been to Norway before. But this time they are going north of the Arctic Circle so that guests can experience the midnight sun, the Lofoten Fjords, and Tromsø.

The SeaDream experience is known for its personalized service, five-star cuisine, intimate ports and onboard features such as the Balinese Dream Beds to sleep under the stars and the watersports marina with water toys. For additional details, click here.

This post was published by our news partner: TravelPulse.com | Article Source

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