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American Cruise Lines Travel Advisor Assurance Plan

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WHY IT RATES: American Cruise Lines is protecting travel advisor commissions on bookings impacted by the coronavirus. —Codie Liermann, Associate Editor


American Cruise Lines has unveiled its full Travel Advisor Assurance Plan following the Line’s voluntary decision to suspend cruise operations through April 30, 2020. The new plan contains some of the most guest- and agent-friendly policies in the river cruise industry.

Most significantly, the plan includes assurance from American that it will protect Travel Advisor commissions for bookings impacted by COVID-19.

Earlier this month, American proactively rolled out flexible new options for guests and has now bundled them into one simple Travel Advisor Assurance Plan for agents.

Cruise with Comfort: This new option offers flexibility to guests for all new and existing bookings on cruises departing through August 31, 2020. Guests that opt for this offer have the ability to cancel for any reason up to 24-hours prior to the start of their Cruise Package and to receive Cruise Vouchers equal to 100 percent of the amounts paid.

Suspended Cruise Options: Guests booked on any cruises that have been suspended by American will have the option to receive a full money-back refund or Cruise Vouchers equal to 125 percent of all amounts paid for their Cruise Package. American has been contacting guests and travel advisors directly about their options for cruises suspended due to COVID-19.

Commissions: Advisor commissions that could be affected by either Cruise with Comfort or suspended operations will be 100 percent commission protected for Cruise Vouchers issued. Commissions will be paid based on the original sailing date for any payments made toward commissionable items.

“Our travel advisor partners have appreciated our commission policy in particular, because it compensates them sooner than later for their efforts,” said Susan Shultz, VP of Trade Relations. “Plus, Cruise with Comfort has helped advisors sell, because it allows guests the ability to cancel their cruise up to 24-hours before the cruise begins.”

“Over the past year, we have worked consistently to offer the most competitive travel advisor programs in the industry,” said Charles B. Robertson, President and CEO of American. “These changes have been very well received because they give guests the confidence to book travel, and they give advisors prompt compensation for their efforts. They reinforce our strength as a company, our commitment to our guests, and our gratitude to our travel advisor partners.”

For more information and details on American Cruise Lines’ Advisor Assurance Plan, Cruise with Comfort option, or the most recent information on suspended cruises, please contact American Cruise Lines at 800-894-8570, visit our website or click additional direct links below.

Cruise with Comfort

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SOURCE: American Cruise Lines press release.

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Cruises

European Waterways Barge Cruises Are Ideal for Family Vacations

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European Waterways offers the perfect solution to socially distant family travel in Europe.

As the coronavirus pandemic begins to wane and countries begin to reopen their borders to international travelers, families are expected to look to travel to reconnect with one another, and European Waterways is ready for the surge, offering the ideal opportunity for families to explore on private, chartered river barges.

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Derek Banks, managing director of European Waterways, says that he is already observing increasing interest.

This isn’t surprising seeing as how these vessels offer ideal accommodations for families, with room for anywhere between six and 20 passengers. Guests can cruise Europe’s canals and smaller waterways as well as the less-populated countryside.

“Cruising with European Waterways has always been about taking ‘the path less traveled,’ so much of our outdoor activities already take our guests away from crowded tourist attractions to the more exclusive, less populated settings,” said Banks. “Until travel returns to normal, we are further committed to providing a safe and healthy onboard environment for our guests, with pre-cruise checks for all on-board and the implementation of more stringent cleaning procedures, among other policies.”

Social distancing will likely be the norm for a while in Europe and around the world, and these barges offer the chance to enjoy scenery while still remaining safe.

For the most part, meals are served on board by the master chef and cruises feature exclusive private tours of castles, aristocratic estates and vineyards, plus other excursions, tailored to avoid the crowds.

L’Art de Vivre is the ideal barge for a family vacation. The eight-passenger vessel once carried supplies during World War One. Now, the boat has been completely modernized and cruises the Canal du Nivernais in Burgundy, France.

Family-friendly excursions include a visit to the Caves of Arcy-sur-Cure, which features some of the oldest cave paintings in the world, a medieval castle under construction using traditional methods at the Chateau Guedelon; the age of the dinosaurs in Cardo Land; and the fun and wildly eclectic artwork on display at the Fabuloserie Art and Sculpture Museum.

Family charters can also incorporate activities such as tennis, ice-skating and mini-golf as well as kayaking, quad biking and horseback riding.

European Waterways’ Family Charters are available throughout France, the U.K., Ireland, Scotland and Italy.

This post was published by our news partner: TravelPulse.com | Article Source

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