WHY IT RATES: Travelers visiting China can now book a car and professional driver with ease, directly through the company’s website and mobile app.—Jessica Zickefoose, TravelPulse Associate Editor
National Car Rental, today announced an enhanced Car and Driver service offering that makes visiting China more efficient and convenient than ever. To increase accessibility for all travelers, customers can now book transportation—including a car and professional driver—directly through National Car Rental’s website and mobile app.
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As the premium car rental brand serving frequent travelers throughout the world, National’s Car and Driver service further demonstrates the brand’s ongoing commitment to leveraging innovative, technology-based solutions to provide customers with a frictionless, enjoyable experience. Previously, National had announced the launch of Car and Driver service available through Deem’s Work Fource platform. Today’s announcement expands the service to allow all travelers to book directly through National’s website and mobile app.
Traveling through China presents unique challenges for visitors due to regulations restricting tourists from renting cars or driving in the country without a temporary permit issued by the Chinese government. With National’s Car and Driver service, travelers can now easily reserve a vehicle, along with the services of a professional driver to provide transportation for full- or half-day rentals, allowing the freedom and convenience to expertly navigate an unfamiliar city with ease.
“From securing dependable transportation to navigating local destinations, travel in China can present unique hurdles for international visitors,” said Frank Thurman, vice president of marketing for National. “With this in mind, National designed the Car and Driver service to provide seamless access to convenient transportation options, enabling travelers to stay focused on what’s most important—their experience.”
Built for every type of traveler, National Car and Driver offers a variety of rental options to ensure a reliable and personalized experience, including “Point-to-Point” or “Hourly” reservations. By opting for the Point-to-Point option, customers can preschedule up to seven pick-up and drop-off locations to efficiently juggle multiple meetings and engagements. Alternatively, selecting the Hourly option provides travelers the freedom and flexibility to build their itinerary in real-time as their day unfolds.
National Car and Driver reservations are now available by visiting nationalcar.com or downloading the award-winning National app to their smart devices. National’s website was recently ranked No. 1 in customer satisfaction for ease of navigation, overall appearance, range of services/activities, clarity of information provided and page load speed.
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Everything Amtrak is Doing to Protect Travelers
As travel restrictions are lifted, Americans are looking to hit the road again, and Amtrak is ready to provide a safe environment to protect the experience.
Amtrak has operated as an essential service throughout the coronavirus outbreak despite some routes being reduced or suspended, but an increase in demand in the coming weeks is expected to mean additional services.
The changes start as soon as customers book their travel, as Amtrak is waiving all change and cancellation fees for reservations made by August 31. The company also announced it would limit ticket sales to allow for physical distancing while traveling.
At Amtrak stations, travelers will notice enhanced cleaning protocols, social distancing guidelines, mandatory face coverings for all employees and customers, and passengers being asked to arrive only 30 minutes before departure.
“Now more than ever, we stand ready to play a critical role as our nation recovers,” Amtrak CEO Bill Flynn said in a statement. “We are doing everything we can to offer vital transportation services in a way that prioritizes employee and customer safety and well-being.”
Rail riders should be ready for a contact-free travel experience, with Amtrak now only accepting cashless payments, encouraging boarding with eTickets and sending gate and track information via the company’s mobile app.
Once on board the train, passengers will be encouraged to wash their hands thoroughly with soap and water, required to wear facial coverings while on trains or thruway buses and asked to follow the conductors’ instructions on where and when they can disembark to minimize crowding.
For travelers looking for a bite to eat, Amtrak’s cafe service will be available as carryout only and the company is temporarily offering flexible dining service in the dining or lounge car on all long-distance routes.
For added protection, protective plastic barriers are being installed at cafe countertops.
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