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Frontier to Restart Service in Delaware



Frontier Airlines, which pulled out of Delaware nearly five years ago and left it as the only state in the union without commercial airline service, is coming back.

The official announcement will come on Tuesday, Jan. 28, according to the Delaware Business Times, which first reported that the media event was on Gov. John Carney’s published schedule for the week.

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The flights will commence in the spring out of New Castle Airport.

State and airport officials had been trying to restore airline service since Frontier pulled out in June of 2015, just two years after it began flights to Chicago-Midway, Denver, Houston, Orlando, Tampa and Fort Myers, Florida.

New Castle County Executive Matt Meyer created a 12-person task force chaired by Alan Levin to study the future of the airport in the hopes of finding a solution before the contract between the county and the airport expired in June of this year.

“The biggest question is what is Frontier going to do differently this time than five years ago,” Levin told the Delaware Business Times. “A lot of people were left stranded when they suddenly pulled out. There were a lot of upset people and we had to field a lot of the calls.”

Delaware residents were forced to go to out-of-state airports in Baltimore, Philadelphia and Atlantic City to catch flights.

It is not known where Frontier flights will be flying to this time around.

Levin said his task force is not done.

“Our work is going to continue,” Levin said. “Our role is not to look at Frontier and say it’s a game-changer. It’s another string on the bow and I hope that the scenario this time will be different.”

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Airlines Scaling Back On Some In-Flight Services Due to Coronavirus



A few airlines, including those already affected by the coronavirus outbreak, have begun scaling back on some in-flight services as a way to help fight the virus.

The Points Guy writes that Singapore Airlines – obviously based in Asia, where the coronavirus has been most dangerous after originating in China – recently sent its frequent fliers an email about such changes.

Singapore advised its customers that some in-flight amenities will be discontinued, such as hot towel service, after-takeoff drink service, removal of reading materials from seat-back pockets, and suspension of in-flight sales.

Henry Harteveldt, president of Atmosphere Research, said that Chinese and Taiwanese carriers have taken similar precautionary steps based on government guidance, including removing pillows and blankets on some flights.

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“They’re changing their cabin service procedures, so the passengers will notice this,” Harteveldt told The Points Guy.

But Harteveldt also remained optimistic that passengers wouldn’t pitch a fit given the circumstances.

“Passengers will accept (the reduction in services) because they’re being done in the interest of health and wellness,” he said.

As the virus, now known as covid-19, continues to expand globally, it remains to be seen if other airlines – including those based in the U.S. who offer international travel – adopt the same practice.

The aviation industry is quite often a copycat business, so it wouldn’t be surprising to see some similar changes put into place.

“As adults, we have to be logical and rational when we experience these inconveniences,” Harteveldt told The Points Guy. “This isn’t cost-cutting, this isn’t random, this is in the best interest of public health.”

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