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DOT Tentatively Awards 12 New Flights to US Carriers



The United States Department of Transportation has tentatively awarded four U.S. carriers a total of 12 new daytime service slots to Haneda Airport in Tokyo.

Delta Air Lines was the biggest winner after being awarded five of six requested flights, including routes from Atlanta, Detroit, Honolulu, Portland and Seattle. United added four destinations serving Haneda: Chicago O’Hare, Los Angeles, Newark and Washington Dulles.

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“This preliminary order demonstrates the DOT’s commitment to encouraging competition and providing more choice for customers traveling between the U.S. and Tokyo’s city center,” Delta Executive Vice President Steve Sear said in a statement. “This service will allow Delta to combine its superior service, product and operational reliability with the convenience of Tokyo-Haneda’s central location—an important win for customers.”

American Airlines was awarded two slots and will host service between the Japanese capital and Dallas-Fort Worth and Los Angeles. The new flight to Los Angeles will be American’s second daily service between Haneda and LAX.

“We are encouraged by the DOT’s tentative decision and look forward to operating more flights into Tokyo Haneda and beyond with our joint business partner, Japan Airlines,” American President Robert Isom said. “We understand the unique opportunity we’ve been granted with new Haneda service from our largest hub at DFW and additional service from LAX, and will deliver a world-class customer experience when flights begin next year.”

Hawaiian Airlines also received approval for an additional daily roundtrip flight to Haneda from Honolulu. The carrier would serve the route 12 times daily if the tentative agreement is cemented.

The carriers approved for the service stressed the new flights should be taking off in time for the 2020 Summer Olympics in Tokyo.

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Delta Air Lines Upgrades Health, Safety Guidelines



As travel restrictions are lifted, Delta Air Lines has implemented a series of health protocols to keep passengers safe as they fly again during the coronavirus outbreak and moving forward.

From the time customers check-in for their flights until they collect their bags at the final destination, Delta officials claim the company’s main focus has shifted to the health and safety of passengers.

In the airport, travelers will notice check-in lobbies, self-service kiosks, gate counters and baggage claim are thoroughly wiped down throughout the day, while electrostatic spraying will take place in the planes and throughout terminals.

In addition, Delta continues to install plexiglass shields at check-in counters, in Delta Sky Clubs and at gate counters throughout the United States. Social distance markers will also be added at all of the airports served by the airline.

Hand sanitizer stations will also become easily accessible throughout the facilities.

“The (travel) experience is a very comfortable, a very safe experience, we have taken actions, even above and beyond what the CDC has recommended to ensure safety,” Delta Chief Customer Experience Officer Bill Lentsch said in a statement.

As for the actual onboard experience, Delta is now boarding passengers back to front and limiting it to 10 customers at a time to minimize your contact with others. The carrier is also blocking middle seats, adjusting capacity numbers and requiring face coverings.

Before passengers board the planes, cleaning crews complete an extensive checklist of procedures using high-grade disinfectant to wipe down personal and common areas of the cabin.

Delta also temporarily streamlined food and beverage offerings to reduce touchpoints, with snack bags given out during the first pass through the cabin by flight attendants.

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