Passengers on a Delta Air Lines flight were terrified as an unknown issue caused the plane to drop almost 30,000 feet and oxygen masks to deploy.
According to The Associated Press, Delta Flight 2353 departed from Hartsfield-Jackson Atlanta International Airport to Fort Lauderdale-Hollywood International Airport Wednesday, but the pilots called for an emergency landing at Tampa International Airport.
During the flight, the plane descended from 39,000 feet to 10,000 in less than seven minutes, resulting in oxygen masks dropping from the ceiling and passengers panicking. One of the people onboard shared images from inside the cabin via Twitter:
@Delta Flight 2353 God Bless the Captain and crew. Had an emergency midair from Atlanta to Fort Lauderdale. Oxygen masks deployed and we descended quickly and we’re diverted to Tampa. I texted my wife and dad I loved them. Told my mom I love her and hugged my son. @wsvn @cbs12 pic.twitter.com/C9QcU9DbYV
— J.T. (@BrutusOsceola) September 18, 2019
“Air masks, the oxygen masks dropped from the top of the plane. Chaos sort of ensued amongst the passengers,” passenger Harris Dewoskin told WSBTV.com. “One of the flight attendants, I believe, grabbed the intercom and was just repeatedly over the intercom stating, ‘Do not panic. Do not panic,’ but obviously it’s a hectic moment so the passengers around me a lot of people were kind of hyperventilating, breathing really hard.”
Other passengers on the flight reportedly called loved ones and hugged family members during the incident. As a result of the elevation drop, Delta officials apologized to passengers and said the plane diverted “out of an abundance of caution.”
When the plane landed safely in Tampa, passengers were booked onto other flights while mechanics worked to figure out what went wrong.
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American Airlines Increasing Domestic Service for the Summer
Like the rest of the United States, American Airlines is ready for the summer.
As the demand for air travel slowly rises, American is bringing back suspended routes, offering double AAdvantage miles, reopening Admirals Club lounges and offering enhanced cleaning protocols.
American is planning to fly 55 percent of its domestic schedule and nearly 20 percent of its international schedule in July as compared to the same period last year, totaling around 40 percent of the airline’s systemwide capacity compared to July 2019.
Demand has started to rebound, as the carrier reported it flew a daily average of about 110,000 customers per day in May, which is an increase of 71 percent over the approximately 32,000 passengers it transported daily in April.
“We’re seeing a slow but steady rise in domestic demand. After a careful review of data, we’ve built a July schedule to match,” American Senior Vice President Vasu Raja said in a statement. “Our July schedule includes the smallest year-over-year capacity reduction since March. We’ll continue to look for prudent opportunities to restore service so our customers can travel whenever and wherever they are ready.”
Starting on June 22, American will begin reopening Admirals Club lounges around the country with pre-packaged snack offerings and a full-service bar for customers to enjoy complimentary beverages.
As for the airline’s commitment to health and safety guidelines, American will utilize enhanced cleaning measures, enforce social distancing protocols and provide limited food and beverage offerings.
The carrier is also allowing customers to book with confidence, as American announced it would waive change fees for customers purchasing tickets by June 30. Travelers are allowed to change their origin and destination cities as part of this offer, but must pay any fare difference.
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