Members of Delta Air Lines’ Medallion loyalty club will have a new option for upgrading seats, including avoiding the dreaded middle seat in Comfort+.
Previously, Medallion members could request an upgrade but it would be at the whim of the airline where you sat. Could be an aisle seat, could be by the window … or could be a middle seat which, well, no matter what level or section of the airplane that is better than Economy, it’s still a middle seat.
According to the respected airline industry blog The Points Guy, Delta has been testing a new policy for a year. Now, elite fliers can specify what kind of seat they’d like to be upgraded to if it is available.
As the blog noted, upgrades to a Comfort+ middle seat have long been a major complaint for SkyMiles Medallion members.
“Following nearly a year of testing, Delta is launching the ability for all Medallion Members to choose their seat preferences on a flight-by-flight basis for complimentary upgrades to Delta Comfort+, ultimately resulting in a better upgrade experience for this loyal group of customers,” the airline said in a statement.
Here’s the way it will work. Once your itinerary is ticketed, passengers who qualify for complimentary upgrades can specify if they’d like to be upgraded into an aisle, window and/or middle Comfort+ seat. Passengers will not have to worry about a ‘second choice,’ so to speak. If their request for an upgrade cannot be granted, passengers have the right to withdraw the request.
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American Airlines Increasing Domestic Service for the Summer
Like the rest of the United States, American Airlines is ready for the summer.
As the demand for air travel slowly rises, American is bringing back suspended routes, offering double AAdvantage miles, reopening Admirals Club lounges and offering enhanced cleaning protocols.
American is planning to fly 55 percent of its domestic schedule and nearly 20 percent of its international schedule in July as compared to the same period last year, totaling around 40 percent of the airline’s systemwide capacity compared to July 2019.
Demand has started to rebound, as the carrier reported it flew a daily average of about 110,000 customers per day in May, which is an increase of 71 percent over the approximately 32,000 passengers it transported daily in April.
“We’re seeing a slow but steady rise in domestic demand. After a careful review of data, we’ve built a July schedule to match,” American Senior Vice President Vasu Raja said in a statement. “Our July schedule includes the smallest year-over-year capacity reduction since March. We’ll continue to look for prudent opportunities to restore service so our customers can travel whenever and wherever they are ready.”
Starting on June 22, American will begin reopening Admirals Club lounges around the country with pre-packaged snack offerings and a full-service bar for customers to enjoy complimentary beverages.
As for the airline’s commitment to health and safety guidelines, American will utilize enhanced cleaning measures, enforce social distancing protocols and provide limited food and beverage offerings.
The carrier is also allowing customers to book with confidence, as American announced it would waive change fees for customers purchasing tickets by June 30. Travelers are allowed to change their origin and destination cities as part of this offer, but must pay any fare difference.
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