Delta Air Lines has announced a new layer of safety at airports with the introduction of custom plexiglass safety barriers at check-in lobbies, departure gates and Delta Sky Club counters.
Through the airline’s Delta Flight Products subsidiary, the company designed and began manufacturing the safety barriers to test at Hartsfield-Jackson Atlanta International Airport, with production now up to 150 barriers per day.
Delta officials believe the plexiglass shields will be fully installed at check-in lobbies and departure gates at major hubs by June 1. Every domestic location served by the airline will receive the shields in the weeks following.
The safety barriers will also be installed at international hubs in the weeks ahead.
“This is yet another testament to Delta’s nimbleness, ingenuity and our relentless commitment to keeping our people and our customers safe in our airports as we all manage the impact of the ongoing pandemic,” Delta Senior Vice President Eric Phillips said in a statement. “We appreciate the agility of our Delta Flight Products colleagues to so quickly and expertly produce these safety barriers, which will add another level of safety as our customers check-in, visit a Delta Sky Club and board their flight.”
In addition to the new safety barriers, Delta has overhauled its health and safety guidelines for travelers and employees, which includes the mandatory use of face masks throughout the journey.
Other personal safety practices being implemented include expanding electrostatic sanitizing spraying, blocking middle seats, reducing the number of customers on each flight, adjusting the boarding process, streamlining onboard food and beverage service and more.
Earlier this week, Delta announced plans to add around 100 more daily flights in June versus May. Routes being reactivated for June include not only U.S. domestic destinations but also flights to Canada; Central, South and Latin America; and the Caribbean.
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Survey Highlights Coronavirus Changes Airline Passengers Want
A recent survey of business and leisure airline passengers highlighted the guidelines and health-related equipment travelers are looking for when boarding a plane during and after the coronavirus outbreak.
According to information from Honeywell, around 72 percent were more concerned with the environment on an airplane than in an airport, which only saw 28 percent of respondents voice the most concern.
Nearly 60 percent of respondents also cited social distancing as their top priority during travel, while about half of those surveyed cited air quality (51 percent) and personal protective equipment such as masks (47 percent) as top priorities.
“This survey demonstrates that passengers want high-tech solutions to best validate the entire travel experience as it relates to health and safety,” Honeywell vice president Kevin Suits said in a statement. “Honeywell offers a variety of relevant solutions today that we can bring forward to support travelers.
“We continue to speak with airline executives and transportation leaders about the types of new products and services that would support their efforts to further clean and monitor the cleanliness of their aircraft,” Suits continued. “We are quickly bringing to market new offerings that would be a win-win for our industry and all of us who love to fly.”
In terms of in-flight amenities most-desired by passengers, masks, hand sanitizer and alcohol wipes top the list. Travelers also revealed that cleanliness validation via technology was by far (60 percent) the most important way to provide confidence.
A portion of surveyed passengers also thinks that providing cleaning supplies directly to the passenger would help ensure confidence in the cleanliness of the cabin.
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