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Cathay Pacific Botches First-Class Ticket Pricing Again



Cathay Pacific is routinely recognized among the airlines/the-best-airlines-of-2018.html” target=”_self” rel=”nofollow”>best airlines in the world, but the Hong Kong-based carrier is making headlines of late for its head-scratching yet harmless blunders.

2019 isn’t even two weeks old and Cathay Pacific has already messed up its first and business class ticket pricing twice. According to the South China Morning Post, the airline mistakenly offered one-way flights from Lisbon, Portugal to Hong Kong for a fraction of their typical $16,000 price tag.

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The tickets, which included a leg to London, Zurich or Frankfurt through partner airlines, were available for just over $1,500.

A Cathay Pacific spokeswoman told the Morning Post that the airline will honor the discounted rates just as it did earlier this month.

“We are aware of an error on some fares from Europe on our website because of an input issue. The sale of such fares was stopped immediately,” she said. “We are looking into the root cause of this incident both internally and externally with our vendors.”

“For the very small number of customers who have purchased these tickets, we look forward to welcoming you on board to enjoy our premium services.”

The wave of unintentional discounted fares comes just months after Cathay Pacific was roasted on social media for a spelling error on one of its planes.

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IATA: Damage to Air Travel Will Extend Into 2023



Any comeback by the beleaguered airline industry will extend into 2023, according to new data released by the International Air Transport Association (IATA), the airlines’ main trade group.

Long-haul travel will continue to lag behind and passenger fears about flying in general will contribute to the delay, Lonely Planet reported.

IATA estimates that passenger traffic won’t rebound to pre-crisis levels until at least 2023. It expects that global passenger demand in 2021 will be 24 percent below 2019 levels and 32 percent lower than the forecast the association made in October 2019.

The new data is based on a slower opening of economies and relaxation of travel restrictions. Lockdowns and shelter-in-place orders could return if the virus comes back strong in the fall and winter with a second wave, as some health officials have predicted.

In addition, another contributing factor is quarantine measures that have been instituted by various countries as well as individual states in the U.S. According to IATA, 69 percent of recent travelers that it surveyed said they would not consider traveling if it involved a 14-day quarantine period once they arrive at their destination. IATA is asking governments to find alternatives to the quarantine measures.

Of course, all of this is contingent upon the public’s willingness to fly—and instilling confidence in that will take time, said IATA’s director general and CEO, Alexandre de Juniac.

“To protect aviation’s ability to be a catalyst for the economic recovery, we must not make that prognosis worse by making travel impracticable with quarantine measures,” he said. “We need a solution for safe travel that addresses two challenges. It must give passengers the confidence to travel safely and without undue hassle, and it must give governments confidence that they are protected from importing the virus.”

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