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Cathay Pacific Botches First-Class Ticket Pricing Again



Cathay Pacific is routinely recognized among the airlines/the-best-airlines-of-2018.html” target=”_self” rel=”nofollow”>best airlines in the world, but the Hong Kong-based carrier is making headlines of late for its head-scratching yet harmless blunders.

2019 isn’t even two weeks old and Cathay Pacific has already messed up its first and business class ticket pricing twice. According to the South China Morning Post, the airline mistakenly offered one-way flights from Lisbon, Portugal to Hong Kong for a fraction of their typical $16,000 price tag.

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The tickets, which included a leg to London, Zurich or Frankfurt through partner airlines, were available for just over $1,500.

A Cathay Pacific spokeswoman told the Morning Post that the airline will honor the discounted rates just as it did earlier this month.

“We are aware of an error on some fares from Europe on our website because of an input issue. The sale of such fares was stopped immediately,” she said. “We are looking into the root cause of this incident both internally and externally with our vendors.”

“For the very small number of customers who have purchased these tickets, we look forward to welcoming you on board to enjoy our premium services.”

The wave of unintentional discounted fares comes just months after Cathay Pacific was roasted on social media for a spelling error on one of its planes.

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