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American and Delta Earn Flyer Kudos



U.S.-based airlines American and Delta have been chosen among the world’s best carriers by the 2020 APEX Official Airline Rating Awards.

APEX stands for Airline Passenger Experience Association. The group uses evaluation and airlines-delta-among-flyers-favorite-airlines-world-142756150.html” target=”_blank” rel=”nofollow noopener noreferrer”>votes by more than 500,000 passengers around the world.

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At an awards ceremony held in Los Angeles this week, winners were announced in four categories: global, major, regional and low-cost airlines. Passengers rated their overall flight experience based on five subcategories: seat comfort, cabin service, food and beverage, entertainment and Wi-Fi.

Results were collected between July 1, 2018, and June 30, 2019, for more than 1 million flights and 600 airlines.

American Airlines and Delta Air Lines were the only U.S. carriers to receive five out of five stars.

Here are the top global airlines that received five stars:



Air New Zealand

American Airlines

All Nippon Airways

Asiana Airlines

Cathay Pacific

China Airlines

Delta Air Lines



Japan Airlines

KLM Royal Dutch Airlines

Korean Air



Qatar Airways

Singapore Airlines

SWISS International Air Lines

Turkish Airlines

Virgin Atlantic

Here are the top low-cost carriers:

Allegiant Air

Atlantic Airways



Southwest Airlines

Spirit Airlines


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Strange Odor at Oakland Airport Sends Travelers to the Hospital



We have seen more issues with strange odors on airplanes in the last year or so than at any time, some so severe they required a diverted landing.

Now comes word that another incident has taken place, only this time it was actually inside the airport.

Four people were taken to local hospitals by the Oakland (Calif.) Fire Department on Tuesday after an unknown substance began giving off a strange odor at Oakland International Airport.

According to Fox News, the odor came from a small box at one of the ticketing counters that is used to discard items that cannot be brought on a plane via carry-on bag – water bottles, bottles of cologne or mouthwash larger than three ounces, etc.

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The airport played it safe and called the fire department, which sent a Hazmat crew according to the NBC TV affiliate in the Bay Area. There was no disruption to airport services, though four people were taken to the hospital to be checked out for precautionary reasons.

This is the latest in a series of numerous reports of odors emanating from a plane or airport just in the last year or so alone, much less beyond that time frame.

Some have been fumes that have forced flights to land.

Some have forced flights to divert to other airports.

Some have been so overwhelming that passengers and crew were hospitalized.

And some have even been visible – if you like your airplane cabin filling with an unknown fog.

The Oakland Fire Dept. is still investigating the cause of the odor.

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