APEX stands for Airline Passenger Experience Association. The group uses evaluation and airlines-delta-among-flyers-favorite-airlines-world-142756150.html” target=”_blank” rel=”nofollow noopener noreferrer”>votes by more than 500,000 passengers around the world.
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At an awards ceremony held in Los Angeles this week, winners were announced in four categories: global, major, regional and low-cost airlines. Passengers rated their overall flight experience based on five subcategories: seat comfort, cabin service, food and beverage, entertainment and Wi-Fi.
Results were collected between July 1, 2018, and June 30, 2019, for more than 1 million flights and 600 airlines.
Here are the top global airlines that received five stars:
Air New Zealand
All Nippon Airways
KLM Royal Dutch Airlines
SWISS International Air Lines
Here are the top low-cost carriers:
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