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Airlines Asked to Issue Refunds Following Bailout

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Following Congress’ approval of a $25 billion bailout for struggling U.S. airlines, several senators have come forward urging 11 major airlines to issue full cash refunds to customers after canceling their flights amid the coronavirus-outbreak/” target=”_self” rel=”nofollow noopener noreferrer”>COVID-19 pandemic.

At least nine Democratic senators are urging more airlines to refund their customers, including Ed Markey, Elizabeth Warren, Kamala Harris, Bernie Sanders, Amy Klobuchar, Richard Blumenthal, Chris Murphy, Sheldon Whitehouse and Bob Casey. A majority of U.S. airlines are simply waiving cancelation fees rather than offering cash refunds.

“Americans need money now to pay for basic necessities, not temporary credits towards future travel,” the senators wrote.

American Airlines issued a response, claiming its “comprehensive travel waivers we’ve put in place are designed to meet the full range of our customers’ needs.” Other airlines such as Southwest Airlines Co, Delta Air Lines and United Airlines have yet to respond.

According to MSN, hundreds of thousands of flights have been canceled by U.S. airlines within the past few weeks. Southwest claimed that 40 percent of flights will be cut from May 3 to June 5, with other carriers such and American, United, Delta and Alaska Airlines cutting over 60 percent of their flights.

While there is little demand for commercial flights in the U.S., the U.S. State Department is working with major airlines to help nearly 50,000 American citizens still abroad who may be in need of rescue flights in order to return home.

This post was published by our news partner: TravelPulse.com | Article Source

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New United CEO Scott Kirby Comes Out Firing

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United Airlines’ Scott Kirby, who took over as CEO last week in the wake of Oscar Munoz’s retirement, is wasting no time establishing his authority.

Kirby cut 13 high-level executives in a cash-saving move on Friday as the coronavirus pandemic has throttled the industry financially. A day earlier, he told an online investor conference that the airline absolutely would not declare bankruptcy, and that he thought flying was safe enough to not block the middle seats on planes from being sold.

Well, he did build a reputation as an open – some might say abrasive – executive while at American Airlines.

Kirby is eliminating 13 of United’s 67 officer positions, all effective on Oct. 1. That’s the day after the restrictions on firing employees runs out per the federal government’s rules for airlines accepting billions of dollars in stimulus package grants and loans.

“While there are glimmers of good news in our July schedule — we expect to be down about 75% versus 90% right now — travel demand is still a very long way from where it was at the end of last year and the financial impact on our business remains severe,” United said in a written statement as reported by CNBC.

The cuts are in response to the loss of nearly 90 percent of business for United and all airlines, as the demand for travel has dropped dramatically compared to last year and beyond.

But Kirby defiantly said during the investor conference a day before that he has no plans for the airline to go bankrupt.

“Zero percent, no chance,” Kirby said. “It’s worse for shareholders. It’s worse for creditors. It’s worse for employees. It’s worse for every constituent that we have.”

To that end, Kirby also said he won’t sacrifice potential sales by blocking middle seats, as some airlines have done. As the blog The Points Guy noted, Kirby said the airline’s cleaning process, air circulation and a requirement for passengers and crew to wear face masks make it a safe experience.

“Airplanes don’t have social distancing — we’re not going to be six feet apart,” he said. “But an airplane environment is incredibly safe.”

This post was published by our news partner: TravelPulse.com | Article Source

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