Nestled right in the heart of Beverly Hills, California is the Waldorf Astoria Beverly Hills hotel. The name is alluring enough to think of ultra-high-end luxury—and it absolutely met those expectations. We recently stayed at the Waldorf Astoria in Park City, Utah, and wanted to compare the experience of the two properties.
Entrance to the Hotel
Starting with our arrival to the property, it is a tad bit difficult to get to with the design and traffic of the roads in Los Angeles. When approaching the hotel, you could very easily miss the main entrance with the speed of traffic and how “tucked away” the entrance is. Once you enter off Wilshire Blvd., the entrance is jaw-dropping.
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Once you arrive at the grounds, you feel as if you stepped into a different world. Approaching the hotel, you are met with a beautiful fountain and surrounded by ultra-luxury vehicles. Pulling in, we were met with attentive white-glove detail, even though we were driving a below-average Honda Civic.
Once you enter the hotel, you are met with an incredible aroma of fresh flowers and plenty of room to lounge. The check-in desk and concierge desk are tucked away just to the right of the foyer, and even the check-in process had a nice touch.
During the check-in process, we were offered cold water and hand-crafted drinks to enjoy. Once our check-in was completed, we were escorted by our reservation agent to our room. He informed us of all the different amenities throughout the hotel, handed us our itinerary for our stay (which simply consisted of our dinner reservations), and asked if we had any urgent needs.
We did ask for a possible late checkout. He then asked if texting was a preferred method of communication. From then on, the concierge desk was simply a text message away, which was extremely seamless and timely. The longest I waited for a text message back was about 5 minutes.
Next, we explored the room and all its features.
The Beverly Hills King Room
Inside the Beverly Hills King Room, there is plenty of room to be productive, enjoy some company, relax, and take in the beautiful views of Southern California amongst 559 square feet of space. Starting in the entryway, directly to the right is a beautifully lit walk-in closet. To the left is the spacious bathroom with two sinks and separated bathtub and shower. Both the shower and bathtub have gorgeous views of the Hollywood Hills.
Continuing to the bedroom, you have a desk with two chairs, two lounge chairs inside the room, an incredibly comfortable king-size bed and a Nespresso machine and minibar. The desk had a small bowl of fresh fruit and a welcome card from the Marketing Director of the property—a simple, yet elegant touch. Right outside the doorway is a spacious patio setting overlooking the scenic Hollywood sign. This was my personal favorite of the entire room.
To my own personal preference, it was disappointing to see the refrigerator completely taken up by for-purchase items. It is a small pet peeve of mine. To add, the design of our room was so that the TV was not centered with the bed. The TV can be pulled from the wall to swivel toward the bed. Nonetheless, small details not to fret over. (Click here for a full video tour on my &t=1s” rel=”nofollow”>wife and I’s vlog.)
After we got comfortable in our room, our dinner reservations inside the hotel awaited.
The Jean-Georges Restaurants at the Waldorf Astoria
The Jean-Georges at the Waldorf Astoria is an outstanding culinary experience truly fitting for the Waldorf Astoria brand. Jean-Georges Vongerichten is one of the most famous chefs in the world and has developed a restaurant line that stretches all over the world.
My wife and I enjoyed delicious steaks, salads, sides, and small desserts. Everything was perfectly presented and was delicious.
After dinner, we were in the mood to venture outside of the hotel for dessert. While we were wrapping up our meal, I texted the concierge desk to reserve us one of the town cars to drive us to a local ice cream shop. Little did I know what was about to happen next.
The Ride of a Lifetime
After dinner, we approach the concierge desk to let them know we were ready for our ride. They then let us know that we were going to be riding in a Rolls Royce Phantom. My wife and I were ecstatic. This service is available to all hotel guests. You are able to reserve a time for the hotel to drive you to and from any destination within a three-mile radius.
After our dessert, we simply texted the concierge to pick us up and they arrived quickly.
On the way home, our driver was kind enough to take us on the “scenic route” through the residential streets of Beverly Hills. He informed us of the history of many homes, including homes owned by celebrities, politicians and mobsters. A small touch that made our ride home special.
While we were not able to experience it for ourselves, The Rooftop by JG restaurant at the hotel recently launched their weekend brunch special. You can enjoy panoramic views of the Hollywood Hills while having refreshing mimosas and small bites. You simply cannot beat this view, especially from the beautiful rooftop pool.
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This is the nicest hotel and the best hotel experience I have ever had. While it was a quick 1-night stay, it was filled well with activities and luxury.
Please Note: Hotel accommodations we’re complimentary in exchange for an honest review.
Comments & Discussion
How Will the US Hotel Experience Change Post COVID-19?
As hotel occupancy ticks up ever so slightly, the lodging industry is putting new standards in place to enhance cleaning and ensure guest safety.
One organization working overtime to make sure that these new measures are clear and communicated effectively to the public is the American Hotel & Lodging Association (AH&LA), which has created Safe Stay guidelines for the industry.
“Safe Stay was developed specifically to ensure enhanced safety for hotels guests and employees. While hotels have always employed demanding cleaning standards, this new initiative will ensure greater transparency and confidence throughout the entire hotel experience,” said Chip Rogers, president and CEO of AHLA. “The industry’s enhanced hotel cleaning practices, social interactions, and workplace protocols will continue to evolve to meet the new health and safety challenges and expectations presented by COVID-19.”
Travelers in states where shelter in place and stay at home orders have been lifted may be looking to travel and stay in a hotel soon. What will that look like in the “new normal?”
Hygiene will be the number one priority. The Safe Stay guidelines promote frequent handwashing for employees, hand sanitizer dispensers, signage, instructions for mask-wearing and more.
Major hotel brands have launched their own programs, too, partnering with brands such as Clorox and Lysol and the Mayo Clinic.
Hilton CleanStay was launched in partnership with the makers of Lysol as well as the Mayo Clinic. Marriott announced a Global Cleanliness Council, a panel of experts on everything from food and water safety, infection prevention and hygiene, and hotel operations.
Visitors will have a much more contact-less experience when they visit properties while maintaining social distancing guidelines and new standards of cleanliness.
Hilton will have a CleanStay room seal on guestroom doors and guests will no longer find shared amenities such as pens and paper in the room and room directories will be made digital.
Travelers are also likely to find keyless entry to rooms and disinfecting wipes for touching elevator buttons. Room service menus and ordering will likely be done on mobile apps.
Guests should also arrive expecting to self park their vehicles. Resorts such as Omni have limited valet services and instituted social distancing protocols where self-parking is unavailable.
There will also be limits on the number of people allowed to congregate in different areas with limited seating in lobbies, bars and restaurants in order to observe social distancing guidelines. The days of buffet dining may also be a thing of the past. AHLA guidelines say that room service should use contactless delivery and that buffets should be limited and served by an attendant in personal protective equipment. Pre-packaged and grab and go options are encouraged.
Guests may have to plan out their visits to the gym. Expect fitness centers to close multiple times per day for cleaning as well as socially distanced pool areas with lounge chairs six feet apart.
Behind the scenes there will be new cleaning technologies utilized.
One example is Marriott’s deployment of electrostatic sprayers and the use of the highest-grade disinfectant products. Electrostatic cleaning really gives a deep clean to surfaces, the spraying is a method where a device is used to apply an electric charge to a disinfectant, enabling the disinfectant to more effectively cover a surface than traditional cleaning methods.
One of the aspects of hotel stays that remains unknown is how many properties will institute temperature checks but travelers should expect the practice may become quite common.
The Venetian in Las Vegas said that it will use thermal scanners at entry points for a non-invasive temperature check.
Many properties will screen the health of their employees and include temperature checks.
Caesars Entertainment said that it will institute health screenings for all employees that include taking temperatures and COVID-19 testing.
While most hotel guidelines call for near-constant cleaning and disinfecting, travelers can also do their part.
Hand washing and the use of hand sanitizer should be frequent when traveling. Many properties plan to provide face masks and disinfectant wipes, but it doesn’t hurt to bring your own and wipe down surfaces, doorknobs and buttons.
Wearing a face mask is also recommended to protect both you and those around you.
Comments & Discussion
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