Will this be the glitch that stole Christmas?

An error in American Airlines‘ flight assignment app has resulted in all of American Airlines’ pilots being assigned leave over the Christmas holiday week. That means over 15,000 flights will take off without an assigned pilot.

Unfortunately for the airline, this glitch comes at a time when the union has been trying to get increased holiday pay for their past few contracts. American Airlines has stood firm on not renegotiating holiday pay.

The airline initially offered pilots extra pay to work that week but the union is saying that it violates their contract. So what will happen if American Airlines and the union can’t strike a deal?

“So far, no one’s picking the flights up, so who knows what’s gonna happen,” says an unnamed American Airlines captain. “But it’s probably better to incentivise, economically, people to come to work than to hope everything’ll work out.”

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